SchnellEurope Privacy Policy
Last updated: April 21, 2026
1. Controller and contact
Controller: CoolHan GmbH, Am Kronberger Hang 2, 65824 Schwalbach am Taunus, Germany.
Contact: legal@schnellkorea.com (legal) and support@schnellkorea.com (support).
2. Data we process
We process data needed to operate purchase support, warehouse forwarding, shipping, customs preparation, and customer support.
- Account and contact information
- Recipient address and customs clearance information
- Order, parcel intake, photos/inspection records (if selected)
- Payment and invoice records
- Support communications and security logs
3. Sharing and transfers
We may share relevant records with sellers, carriers, customs authorities, payment providers, and service vendors when required to provide the service or comply with legal obligations.
For shipments to Korea, recipient and customs data may be transferred to the Republic of Korea as part of customs clearance and last-mile delivery.
4. Retention
We retain operational and accounting records only as long as necessary to provide the service, resolve disputes, and meet legal obligations (e.g. customs and accounting requirements).
5. Your rights
You may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing as permitted by applicable law.
You can contact us at legal@schnellkorea.com. You also have the right to lodge a complaint with the supervisory authority: Der Hessische Beauftragte fuer Datenschutz und Informationsfreiheit.